Clients are experiencing crises at all times of day and night—not just during our business hours. So, how can we be available to them in their moment of need? Is this something you contemplate as you consider ways to best serve those in your community who would benefit from the services your PRC provides? If so, keep reading; let me share how we have partnered with Hope Sync & Infinite Worth to better meet the immediate needs of our future clients.

Hope Sync is a texting portal that goes well beyond simple messaging. They provide a widget for your website, allowing potential clients to easily and quickly start communicating with you via text. Their portal is well-organized and offers numerous features such as:

• Website inquiry form integration
• Medically accurate content that can be shared through text (such as videos and brochures)
• Concern scripts
  • Scripts predetermined by you to ensure that all clients receive consistent wording that aligns with the mission and heart of your PRC.
• Tags that enable comprehensive reporting
• Automated messages.
• HIPAA-compliant

This resource enables you to swiftly and effortlessly respond to text inquiries and share relevant information with potential clients based on their unique situations. Hope Sync, in itself, is a blessing to PRCs and enhances efficiency while delivering information quickly and professionally to those we aim to serve. Moreover, when we partnered with Infinite Worth and utilized these two resources together, it significantly multiplied the benefits.

Infinite Worth provides 24/7/365 nurse coverage for your Hope Sync portal. They are life-affirming, Christian nurses dedicated to our clients, wanting to support PRC’s in focusing on serving potential clients with the aim of scheduling appointments so that you can offer them the on-site services you provide.

They act as an extension of your team, utilizing the concern scripts to ensure that your preferred wording and communication flow are maintained. They can schedule appointments for you at any time of day or night. Numerous options are available for you to customize their support based on your level of need and comfort (for example, they can cover 24/7/365 or just during specific hours that you determine).  

If you are not currently partnered with Hope Sync and Infinite Worth, I highly recommend reaching out to them for a demo and then discerning whether this is something the Lord would want you to pursue to reach more men and women in your community—for the gospel and for life!